We provide a comprehensive suite of services that support our customers to manage IoT devices throughout the whole device lifecycle
Our device management service can be used to configure, monitor and update your device firmware over the air.The device onboarding service is available to test and verify your device performance on our networks before deployment. We can also offer a portfolio of devices that are supplied and supported by us for you to use in your business, “off the shelf”.
DEVICE SUPPORT SERVICES
Our Global IoT Device Support Service is available to enable you to get the best performance from your IoT solution. We support you to test your IoT device on our networks in advance of deployment to detect any potential problems and reduce the risk of failure in the field.
Our experience in managing networks and IoT deployments enables us to deliver the best quality of service for your device on our networks. Our partnerships with key module vendors along with rigorous device testing processes can deliver the best support for your devices.
Achieve the best performance for your IoT solution
Speed up service deployment
Reduce the risk of failure in the field and extend the lifetime of all the components in your IoT solution
DEVICE MANAGEMENT SERVICES
The Device Management Service provides full control of your device base throughout the whole device lifecycle. It supports device installation, maintenance and diagnostics activities over the air.
The Device Management Service delivers a secure and reliable mechanism to manage all of your devices. As a best in class solution developed for large scale and critical IoT deployments, it is being used to provide device monitoring and management in the United Kingdom for twenty million communication hubs in the deployment of Smart Metering.
Over the air provisioning of devices to speed up deployment
Access to remote devices to monitor, configure and control their performance
Management of multi-vendor device deployments through a single interface
Support for a range of standard device management protocols to simplify device integration
Reduce fraud by monitoring your device base
Improved service levels through ongoing monitoring and alerts
Tools to run diagnostics and fix problems remotely
Consistent view from one platform provides both connection and device status
Our Smart Connected Devices portfolio provides a reliable suite of IoT Hardware choices supplied by us to Plug & Play in our network.
Reduce your time-to-market
Reduce operational cost